Malaysia People and Culture

Malaysia has a combined population of over 18 million people. Because of its central location, between the Indian Ocean and the South China Sea, Malaysia has traditionally been a meeting point for traders and travelers from both the East and West. As a result, Malaysia has a multicultural and multiracial population consisting of Malays, Chinese, Indians and numerous indigenous peoples. Although Malay is the official language, English is widely spoken, especially in business, and the English language is a compulsory subject in all schools. With such a varying ethnic composition, it is no surprise that a great diversity of religions is prevalent throughout Malaysia. Although the official religion is Islam, freedom of worship is practiced. As a result, it is a common to see temples, mosques and churches within the same area.
Ethnic Groups: 59% Malay and other indigenous, 32% Chinese and 9% Indian.

Languages: Malay (official), English, Chinese dialects, Mandarin, Hakka dialects, Cantonese, Tamil and numerous tribal languages.

Religion: Muslim (primarily Malays), Buddhism (Chinese), Hindu (Indian), Christianity, Confucianism, Taoism and tribal religions.

LOCAL CUSTOMS

When visiting Malaysia, the visitor should observe local customs and practices. Some common courtesies and customs are as follow:-

Although handshakes generally suffice for both men and women, some Muslim ladies may acknowledge an introduction with a gentleman with a nod of her head and smile. A handshake is only to be reciprocated if the lady offers her hand first. The traditional greeting of "salam" resembles a handshake with both hands but without the grasp. The man offers both hands, lightly touches his friend`s outstretched hands, then brings his hands to his chest to mean, " I greet you from my heart". The visitor should reciprocate the "salam".

It is polite to call before visiting a home.

Shoes must be removed when entering a Malaysian home. It is also customary to do so upon entering a mosque or an Indian temple.

The right hand is always used when eating with one`s hand or when giving and receiving objects The right forefinger is not used to point at places, objects or persons. Instead, the thumb of the right hand with the four fingers, folden under is preferred usage.

Toasting is not a common practice in Malaysia. The country`s large Muslim population does not drink alcoholic bevergaes.

Business:

Malaysians tend to be late for appointments yet expect others to be on time. Your contact will meet you at your hotel or at his or her office.

Meetings are often held during lunch or dinner.

Malaysians are usually called by their given names preceded by Mr., Mrs., or Miss. The Chinese use their family names preceded by Mr., Mrs., or Miss.

A firm handshake and a "hello" are suitable as a greeting. Muslims bring their hand to their chest after shaking hands, and you should follow suit.

Business cards are always exchanged and should be both given and received with both hands at all times. Study the card for a few moments before placing it in your pocket.

A suit and tie is suitable business attire for men, with the jacket removed on warmer days. Long-sleeved batik shirts are always acceptable. For women, a suit or blouse and skirt are best for daytime appointments.

The many cultures and religions of Malaysia may make giving a suitable gift a complicated issue. Never give liquor to a Muslim (alcoholic beverages are forbidden in the Muslim religion), or clocks, watches, knives or white flowers to a Chinese person (white flowers are associated with death in Chinese culture, and so are clocks, knives and watches - the word for time and death sound similar). A pen or a similar object having a company logo is probably the safest kind of gift.

Updated On: 15.02.09